Queensland Government health restrictions now allow 100% capacity for indoor events. While seated in the venue, the 1.5-metre distance between booking groups no longer applies, so it is essential you remain in your allocated seat for contact tracing purposes. When moving through our venue and using our facilities, please continue to practice social distancing.

Wearing a mask is recommended in situations where you may not be able to maintain physical distancing such as entering and exiting theatres or moving through areas where lots of people are gathered. Keep a mask with you, so that if you get into one of those situations, you have some added protection.

Covid Safe Terms and Conditions

Purchasing Tickets

• When purchasing tickets, patrons agree to provide their contact details, including mobile phone number, email or residential address and the contact phone number and residential address of accompanying ticket holders
  • These contact details, along with seating allocations, will be kept at by Cairns Choral Society for 56 days from the day of the performance
  • Patrons acknowledge the venue may be required by law to provide contact information to public health officers on request
  • The Venue will not share this contact information with any third party other than the relevant health authority, and will not use the information for promotional purposes
• Tickets will be issued in a digital, PDF format
• Patrons must either print their PDF ticket/s or ensure their ticket/s are available on their phone for scanning
• If available, tickets purchased at the Venue will be by contactless payment methods only

At the Event

• The Patron is responsible for having their ticket/s available on their phone or printed out, with the barcode/s clearly visible, for scanning at the door. Tickets will not be reprinted at the Venue
• Patrons must not attend if they are sick or have been overseas or in a hotspot in the previous fortnight
• Patrons may be asked health screening questions on arrival to the Venue
• Patrons who are unwell will not be able to attend the event, and a full refund will be provided
• Patrons agree to abide by all social distancing and health protocols
• Patrons agree to follow the instructions of venue staff at all times
• If patrons do not comply with protocols, or authorised requests, they will be asked to leave immediately without refund or further recourse
• Refunds or exchange of tickets will be available to any customer who has developed any Covid-19 symptoms after the purchase of tickets, or who has come into contact with anyone who is symptomatic or is a confirmed case
• Patrons that become unwell during the event, please seek assistance from the front of house staff
• Maintaining physical distancing requirements is the responsibility of each individual
• Patrons acknowledge that while the Venue has taken all reasonable health and safety precautions to keep the audience, staff and performers safe, patrons enter the Venue at their own risk without recourse to claim against the Venue regarding health outcomes

Covid Safe Venue Guide

Cairns Choral Society Hall